Call Control for BroadWorks

Call Control for BroadWorks (XSI) allows you to originate calls from your smartphone through your BroadSoft BroadWorks powered desk phone and enables easy control of Remote Office, BroadWorks Mobility, BroadWorks Anywhere, DND and Call Forwarding settings while on the move. It also supports joining/unjoining of any call centers you are a member of as well as access to your desk phones call log.

Benefits include
  • Easy control of most often used BroadWorks settings.
  • Access to your Voicemails
  • Maintains your one number identity using call back / click to dial.
  • Significantly lower your roaming charges by using call back.
  • Perfect companion app to almost any BYOD strategy.
Supported services
  • BroadWorks Anywhere
  • Do Not Disturb
  • Call Forwarding - Always
  • Call Forwarding - Busy
  • Call Forwarding - No Answer
  • Call Forwarding - Not Reachable
  • Simultaneous Ring Personal
  • CommPilot Express
  • Basic Call Logs
  • Remote Office
  • Call Center (ACD State + join/unjoin)
  • Calling Line ID Delivery Blocking
  • Call Transfer
  • 3-Way Call
  • Voice Messaging

Call Control for BroadWorks uses XSI and has been tested and is compatible with BroadWorks R19 through R21.


Call Control for BroadWorks for iPhone is available via the iTunes App Store and the Android version is available via the Android Market.


Besides the user guide, we have assembled a list of frequently asked questions - if you have a question not listed there or a feature request, you are very welcome to write